The reason why we have appointed Money Angels to manage and set up your utility accounts is to ensure the following:
- You are given the choice of who supplies your property
- Your current energy and utility suppliers are notified
- You are able speak to one company for all energy related questions without compromising on who supplies your energy
On the day of signing your tenancy agreement, Drewery will complete a short Utilities Arrangement Form with you which will provide Money Angels with the necessary information on how you want your accounts set up.
Money Angels UK will arrange for your existing suppliers to be notified if you have just moved in and for the energy supply to be transferred to either the lowest priced provider or to your chosen provider using the impartial Energylinx energy comparison and transfer service. Energylinx are the UK’s number 1 energy price comparison service and are the only company who can arrange energy transfers to every domestic energy supplier in the UK.
Whether you have chosen to be set up with the lowest priced tariff, or if you have chosen your preferred supplier, you will receive a letter from Money Angels UK within 5 working days of signing your tenancy agreement detailing your new energy tariff along with unit prices and confirmation of the payment method that you have requested. To find the lowest priced energy tariff for you, we use your current energy consumption. For new tenants we use the number of bedrooms in your property to work out an average consumption as you will not yet be aware of your consumption.
At no time should you ever be without the supply of energy. If there is a rare occasion where this is the case, please contact Money Angels immediately and their team of Utility Managers will assist you, there is no charge for calling Money Angels with energy and utility related queries throughout your entire tenancy.
If you have any questions about your energy and utilities, please call Money Angels UK customer services directly on 0845 621 0248 and one of their trained advisors will assist you.
If you are calling from a mobile and wish to use a landline number instead, you can call 01564 244012 which enables you to speak with the same team of Utility Managers.
Money Angels are also able to help you set up the best possible deals for broadband, home phone & Digital TV. They also have a specialist tenant home contents and rent protection service.
Please call 0800 046 1802 quoting MA 7 0 6 5 and Money Angels will be happy to help you.
For alternative telephone numbers which are included within your telephone tariff if calling from a mobile, please visit the Money Angels website.
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